About Us
A Truly Independent Support Coordination Experience.
In the face of a family diagnosis of Breast Cancer, Matthew's life took an unexpected turn, prompting him to deeply reconsider his priorities and the balance between his personal and professional life. It was during this transformative period that Matthew took a courageous step, laying the foundation for what would become a remarkable journey in the business of Support Coordination.
Setting up his truly independent Support Coordination venture within the confines of a bedroom in his home, Matthew's determination and vision began to take shape. What started as a singular endeavor has now blossomed into a thriving enterprise, powered by an exceptional team of individuals who each bring their own invaluable expertise to the table.
The team, comprised of extraordinary professionals, boasts an extensive range of knowledge that spans across diverse domains, such as Centrelink intricacies, Aged Care nuances, Financial Planning intricacies, Real Estate dynamics, and comprehensive proficiency across all tiers of NDIS, including the coveted Partner with the Community level. Together, they form an unstoppable force, synergizing their unique skills to provide holistic and unparalleled support.
Matthew's journey, propelled by personal experience and an unwavering commitment to service, has forged a collective that stands ready to guide and empower those seeking assistance. Their shared mission is to provide a handcrafted support experience that extends beyond the confines of mere coordination, transcending into a realm where every facet of an individual's needs is meticulously addressed.
With Matthew's initial spark of inspiration, a bedroom transformed into new a haven of support, located on Bideford Street Torquay Queensland, and a dedicated team united by a common vision, the business continues to thrive as a testament to resilience, adaptability, and the profound impact that emerges from life's most challenging moments. Together, they stride forward, embodying the spirit of unity, knowledge, and compassion, ready to make a meaningful difference in the lives they touch.
How we do what we do.
Recognizing the paramount importance of providing seamless and comprehensive support to each participant, our approach involves assigning not one, but two dedicated Support Coordinators to every case. This innovative strategy serves as a cornerstone of our commitment to delivering unparalleled assistance and ensuring that participants receive the utmost care and attention tailored to their unique needs.
By assigning a dual Support Coordinator model, we aim to achieve several key objectives that underscore our dedication to participant well-being:
Continuity of Care:
We understand that building a strong rapport and maintaining continuity is vital in fostering trust and achieving positive outcomes. With two Support Coordinators intimately familiar with the participant's journey, we guarantee a seamless transition in case of personnel changes, ensuring that the participant's progress remains uninterrupted.
Personalized Expertise:
Each participant is a unique individual with distinct requirements. By having a dynamic duo of Support Coordinators, we can ensure that a comprehensive spectrum of expertise is available at all times. This empowers us to draw from a diverse skill set to address any challenge or aspiration the participant may encounter on their journey.
Tailored Support:
Our dual Support Coordinator model enables us to offer personalized solutions that are perfectly attuned to the participant's evolving needs. Whether navigating intricate paperwork, exploring available services, or pursuing long-term goals, the participant can rest assured that the best-suited individuals are by their side.
Enhanced Availability:
Life doesn't adhere to schedules, and neither should support. With two Support Coordinators, we can offer increased availability and responsiveness, ensuring that participants receive timely assistance whenever they require it. This agile approach translates into faster resolutions and a heightened sense of security for participants.
Holistic Approach:
Our commitment to holistic care extends beyond the scope of a single coordinator's expertise. With two dedicated professionals, we can seamlessly integrate various aspects of support – be it financial, emotional, medical, or social – to craft a comprehensive strategy that promotes the participant's overall well-being.
In embracing this dual Support Coordinator approach, we pledge to elevate the participant experience to unprecedented levels. Our team's collaborative synergy, underpinned by a shared commitment to your journey, ensures that you receive nothing short of exceptional support. Rest assured that as you take steps toward your goals, we stand ready to provide a steadfast and unwavering presence every step of the way.
Contact Us
“Our friendly and experienced team want to make a difference in your life. Email or give us a call to organise an obligation free meeting to discuss your NDIS Support Coordination needs.”
Fraser Coast Support Coordination
Hervey Bay, Maryborough and Surrounding Areas, Queensland
“Fraser Coast Support Coordination, will personalise your NDIS Support Coordination needs to assist and support you to achieve, your NDIS and life goals!”
— Matthew Breen